Implementing Canvas, Zoom, and Kaltura can feel like a daunting task. Check out the resources below to see the top questions we've received about Canvas and Zoom technical administration and the trickiest issues we've navigated.
If you have additional questions, please reach out or check out the Canvas Community or UNH Canvas Knowledge Base.
Setting up Canvas courses correctly and navigating the unique needs of the school year will help set everyone up for success.
Canvas Admin Checklist (Google Doc)
Account Level Role Permissions (PDF)
Course Level Role Permissions (PDF)
Managing Course Access Dates (web resource)
ADDING PARTICIPANTS TO A COURSE (PDF)
Mobile Session Expiration (web resource)
Canvas supports integrations with several student information systems (SIS), including PowerSchool and ClassLink.
SIS Systems that Work with Canvas (web resource)
SIS Guides and Resources (web resource)
PowerSchool and Canvas (web resource)
Beginning and Ending the Year with Canvas and PowerSchool (PDF)
Setting Terms and Enrollment Dates in Canvas with PowerSchool (web resource)
Setting up Observer Accounts for parents or school staff is essential, and when done correctly can be a game-changer for the community.
Configuring observer accounts (PDF)
generating a pairing code (PDF)
PAIRING STAFF MEMBERS AS OBSERVERS (PDF)
PAIRING STUDENTS WITH GUARDIANS (PARENT RESOURCE) (PDF)
Setting up Zoom in a K-12 environment requires absolute attention to student privacy and safety. Review the resources below for help configuring and managing your K-12 Zoom account.
QUICKSTART GUIDE: RECOMMENDED ZOOM SETTINGS FOR A K-12 ACCOUNT (PDF)
COMPLETE GUIDE: RECOMMENDED ZOOM SETTINGS FOR A K-12 ACCOUNT (PDF)
ZOOM USER MANAGEMENT AND PROVISIONING (PDF)
Need more backup? Bookmark the following resources to access technical troubleshooting support.
Canvas community admin group (web resource)
Zoom Community (web resource)
Kaltura Community (web resource)
WHERE AND HOW TO ACCESS CANVAS SUPPORT (PDF)
REQUEST ILEARNNH SUPPORT (PDF)